Baystate Health is a progressive, integrated health system nationally recognized for quality of care and technology adoption. TechSpring works every day to facilitate the projects and interactions that are solving the problems of our industry today, re-inventing healthcare as we know it. Come join our team!

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TechSpring is seeking an energetic, hospitality-oriented colleague to join our team as an Innovation Host. This is a full time position to create an exceptional front desk experience for our resident members, guests and visitors.

 ABOUT US: TechSpring is a department within the IT Division of Baystate. We provide co-working space for entrepreneurs and innovators developing technology solutions for healthcare. Our contemporary office is located in downtown Springfield where we offer private, secure office and meeting areas along with open, shared work areas for collaboration.

 ABOUT OUR INNOVATION HOST: Our Innovation Host creates the first impression for guests visiting TechSpring’s community and is the central hub for smooth and efficient office operations. They are responsible for greeting our member residents and visitors and providing the guidance and information they need to feel comfortable, welcome and productive. They help coordinate details for events – from organizing refreshments for a quick meeting for two, to helping our team pull off an all-day event for 102. Our Host assists with onboarding new members (tours, orientation, security access); tracks and enters data for various reports and website content; orders and inventories office supplies; assists with processing mail and packages for resident members; and ensures that our self-serve kitchen is always equipped with snacks and coffee (because good caffeine is the lifeblood of our TechSpring community).

 REQUIREMENTS: A natural interest in helping and supporting others; ability to work regular business hours with flexibility to host occasional (2-6/month) evening events; interest in learning new technology (apps, audio-visual equipment, hardware); self-motivated team player with great communication skills with capacity to foster positive relationships; and a high school diploma.

Our Innovation Host will be a full time employee of Baystate Health, eligible for premium healthcare and dental packages, long and short-term disability, life insurance, paid time off, etc.  in the fall of 2017.     This position has an option for immediate start date on a Per Diem basis. 

Submit CV/Resume and a note of interest to 


Data Science Internship Program

  • Opportunity:                                                                                                                       

There are boundless opportunities for analytics and computer science to bring improvements to patient care and health system operations.

Baystate Health has extensive computer systems and data, but constrained capacity to stray from day-to-day operation of a health system, e.g., to (1) engage with healthcare professionals and technology innovators around learning, experimentation, innovation; and (2) design how resources (data, interfaces) could be made available in a scalable, low-touch manner (within operational and compliance constraints).

TechSpring represents a pathway to manage access and resolve compliance constraints.

We need help designing and setting up pathways (resources) that can help turn Baystate IT and data resources into a public good for education, experimentation, and innovation.

The job description below outlines multiple possible projects that can help us move forward towards this vision. We anticipate hiring 4-6 data analysts to work on this over the summer.

  • Purpose:

    • A group of 4-6 data analyst interns (open to students or non-students) will engage in one or more projects to enhance patient care through analytics and clinical data research. The purpose of this program will be to research and propose one or more data driven solutions to enhance clinical care delivery and support, clinical research, and healthcare innovation. If the proposals are approved, the incumbents will be responsible for all aspects of the software development life cycle to implement the solution(s) in partnership with TechSpring and Baystate Health.

  • Tasks:

    • Assist the Baystate Data Analytics team in day-to-day tasks including data collection, data analysis, data integration, and standard operations

    • Research and propose analytics tools and projects to further patient care and healthcare innovation

    • Participate / lead projects  related to data integration, data profiling, exploratory analyses,

    • Leverage data / big data to discover patterns and solve strategic analytic clinical and business problems using both structured and unstructured data sets across many environments

    • Develop analytic capabilities that drive better outcomes for both patients and providers, and informing business decisions across the enterprise


  • Required Qualifications:

    • Working towards Bachelor's Degree (must have started yr 3) / or Masters Degree in Information Technology, Business Analytics etc

    • Candidates must have prior knowledge and experience on SQL (Structured Query language) with the ability to design and execute advanced database queries

    • Understanding of relational database modeling and structures

    • Understanding of a typical SDLC life cycle (Waterfall / Agile)

    • Knowledge of statistics for analyzing datasets

    • Ability to collect, organize, analyze significant information with attention to detail

    • Strong understanding of Microsoft's suite of office tools

    • Collaboration and teamwork, ability to work with team and provide sound feedback

    • Ability to troubleshoot , identify problems, and quickly resolve

    • Effective written and oral communication skills

  • Desired Qualifications:

    • Prior healthcare domain knowledge

    • Experience working with very large data sets (preparing data and tables for presentation of analyses), independently and as part of a team

  • Program Duration & Start Date:

    • Some flexibility in start and duration. We hope to start as soon as possible with duration through September 31, 2017

  • Location & hours:

  • Compensation:

    • Hourly rate $15-20$ based on qualifications

Submit resume & letter of interest to:   



TechSpring and Baystate Health are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.